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Courses » First Response » Mental Health First Aid
First Response · eLearning

Mental Health First Aid.

The fifth step of Security Specialist.

Self-paced
self-paced
4.5★
learner rating
About this course

Frontline work runs on people, and people carry things you cannot see. Mental Health First Aid teaches you to notice when a colleague or a customer is struggling, open the first conversation, listen well, and signpost to real help while holding your own boundaries. For security staff it is the fifth and final step of the Frontline Security Specialist track; for care teams and managers it is simply part of doing the job well.

Who it’s for
Security staff completing the Specialist trackCare workers and support workersTeam leaders and anyone who manages people
What you’ll learn
» Understanding mental health and stigma
» Recognising stress, anxiety and depression
» The first conversation: listening without fixing
» Signposting to professional help
» Boundaries and looking after yourself
How you’re assessed

Knowledge checks through the course and a final online assessment on eCert.

What you need to start
  • » None. Complete it at your own pace
What you walk away with
  • » Mental Health First Aid certificate, issued by Frontline College · eCert
  • » The final step of the Frontline Security Specialist track complete
Included
Certificate issued by Frontline College · eCertFREE · Behavioural Detection eLearning with any booking
Funding

Jobcentre Plus support accepted where eligible. Employers book on invoice. Ask the adviser what applies to you before you pay.

How you pay

Pay in full, split in three (first payment books your seat), or business invoice for 2+ seats. Full terms at checkout.

Where this course takes you
Mental Health Support WorkerMental Health First Aider
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Emergency First Aid at Work · From £89First Aid at Work (FAW) · From £189Fire Marshal · £35